SHIPPING POLICY

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

During peak seasons (holidays, sales, new product launches), processing times may extend to 3-5 business days. We'll notify you if there are any delays.

Once your order ships, you'll receive a confirmation email with tracking information. You can track your package using the provided tracking number.

Delivery Address: Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses provided by customers.

Signature Required: Orders over $100 may require a signature upon delivery for security purposes.

Failed Delivery: If delivery is attempted but no one is available to receive the package, the carrier will leave a notice with instructions for pickup or redelivery.

We currently ship to the following locations:

• All 50 US states and territories
• Canada
• United Kingdom
• Australia
• European Union countries

Restricted Items: Some products may have shipping restrictions due to size, weight, or content. We'll notify you if any items in your order cannot be shipped to your location.

Customs & Duties: International customers are responsible for any customs duties, taxes, or import fees that may apply to their order. These charges are not included in our shipping costs.

Delivery Times: International delivery times are estimates and may vary due to customs processing, local delivery services, and other factors beyond our control.

Package Contents: We declare the actual value of items on customs forms. Providing false information is illegal and may result in package seizure.

Package Insurance: All packages are insured for their full value during transit.

Damaged Items: If your package arrives damaged, please:

• Take photos of the damaged package and contents
• Contact us within 48 hours of delivery
• Do not discard the packaging or damaged items

Lost Packages: If your package is lost in transit, we'll work with the carrier to locate it or file a claim. We'll replace or refund your order once the claim is processed.

Order Changes: You can modify or cancel your order within 2 hours of placing it by contacting our customer service team.

Address Changes: Address changes must be requested within 24 hours of order placement. Once the order ships, we cannot change the delivery address.

Cancellation Policy: Orders cannot be cancelled once they have been processed and shipped. If you need to return an item, please refer to our Returns Policy.

While we strive to meet all delivery estimates, shipping delays can occur due to:

• Weather conditions and natural disasters
• Carrier delays or service disruptions
• Customs processing (international orders)
• Holiday periods and peak seasons
• Incorrect or incomplete shipping addresses

We'll notify you of any significant delays and work to resolve them as quickly as possible.